What's New at Peru Utilities
Following the Indiana Department of Health guidelines for social distancing to minimize potential Customer to Customer exposure of the COVID-19 virus, Peru Utilities has temporarily closed our Customer Service Entrance as of 3/17/2020. The drive-through will remain open during normal business hours.
Payments can be made the following way:
• Mail the payment to P O Box 67, Peru, IN 46970.
• Drop your payment off in the night deposit box located by the drive-up window.
• Pay at our drive-up window
• Call 765 473-6681 and speak with our Customer Service Representatives 8:00 – 5:00 Monday through Friday to pay with
Visa or Mastercard. Peru Utilities does not charge for this service.
Visa or Mastercard. Peru Utilities does not charge for this service.
• Call 765 473-6681 and pay with our Automated Payment Center available 24 hours a day, seven days a week, by using a Visa or Mastercard. Peru Utilities does not charge for this service.
• Pay your bill online at www.peruutilities.com.
Final or close your service:
• You may call 765 473-6681 Monday- Friday 8:00-5:00 and speak with a Customer Service Representative.
To transfer or Start Service:
• Peru Utilities will take your information over the phone and complete a contract with you.
• This contract can be emailed or faxed to you.
• The contract needs to be signed, dated, and returned to us either by email, mail, night deposit, or through the drive-up window. Required documents and deposits, if applicable, must be returned before services transferred or turned on.
• If the above options can not be completed, please call, and we will schedule an appointment for this type of transaction only. Appointments will be 30 minutes apart to protect our customers. Please ask for the scheduler.
Peru Utilities understands this is a personal, business, Government, and COMMUNITY concern. We wish to aid our community in stopping the spread of this serious illness. Yet, we stay dedicated to our commitment to providing reliable energy, clean drinking water, environmentally sound disposal of wastewater, and exceptional customer service.
Customer Portal
The customer portal provides a simple web interface where customers can view usage statistics, compare their usage against temperature, and receive custom usage alerts via email or text messaging. Customers are encouraged to track their Electric and Water usage through the portal; they will be able to see their consumption on an hour by hour basis, set alerts for out of the ordinary consumption, and much more.
To sign up for our Customer Portal, please click on the following link (Customer Portal) or click on the Customer Portal link at the top of our page.
If you are having issues signing up for our Customer portal, be sure to check out our Step-by-step Instructions we have set up!
Please note that this account is NOT attached to or associated with your online bill pay account in any way.
