Service Feedback

The very definition of Customer Service is to “consistently meet or exceed the customer’s expectations;” and Peru Utilities works hard to take care of our customers’ needs by providing prompt, polite, and professional customer service.

In a small town like Peru, our customers are often our neighbors or our friends. We have tried to instill in our workforce these same values; and we hope everyone you come in contact with from Peru Utilities is polite, helpful and efficient.

We do want to hear about it if you received exceptional service or if our service did not meet your expectations.